Q1: Are you direct manufacturer or trading company?
Thlinkpower is a global leading energy storage solution provider, owning three manufacturing centers in Ningbo China. We have 550+ employees, and a R&D team of 150+ people with more than0 years experience in this industry, who has deep understanding for energy storage and global carbon neutrality.
Q2: What services can thlinkpower provide you?
1. pre-sale service: Custom scheme design Pre-installation design of the system Early design of system debugging.
2. Quick install: Delivered with installation kit and video Remote Online Video Installation Guide.
3. Remote training: Online Product Training Online Troubleshooting Training.
4. After-sales service: 7 days x 24 hours dedicated and timely service Remote diagnostics and technical support and regular system maintenance.
Q3: Why choose Thlinkpower inverter ?
1 Thlinkpower Solar inverters have been installed in more than 60 countries (e.g. Mid-East , EU ,Africa, Latin-America )
with currently 3 manufacture base in Ningbo ,Huizhou Shenzhen.
2 It is Your Best Choice For AC Storage Hybrid Solutions and String Inverters.
3 all Thlinkpower Solar inverters and distributors are insured by US CHUBB Insurance corporation company.
4 All Solar inverters are equipped with Standard WiFi communication.
5.All thlinkpower Solar inverters are equipped with 25-year data storage capabiliity (Internal SD Card).
Q4: What's the different between inverter and solar inverter? Inverter is only accept AC input, but solar inverter not only accept AC input but also can connect with solar panel to accept PV input, it more save power.
Q5: May I take some samples to test before placing the order ?
Yes, we can provide sample but customer should pay cost of sample and freight charge.
Q6: How about the after-sales service?
We have a big after-sales team, if you have any problems, please tell us directly and we will try our best to solve all of your problems.